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Medical emergencies: what to do

Last updated on Sep 19, 2026

Online consultations are not a substitute for emergency care. If someone is in danger, act first and contact us later.

  • SA emergency services: 10177
  • From a mobile: 112
  • Poison Control: 0800 333 444
  • Mental health crisis (SADAG, 24/7): 0800 567 567 or SMS 31393

Call immediately for chest pain, difficulty breathing, severe bleeding, signs of stroke, seizures, loss of consciousness, a suspected overdose, or thoughts of ending your life.

If you type emergency wording into our support chat you will receive these numbers automatically. Our support team are not clinicians and cannot triage emergencies.


Need more help? Chat with us on iscript.co.za or email support@iscript.co.za. Support hours: Mon–Fri 08:00–17:00, Sat 09:00–13:00 (SAST). Consultations can be booked any day.

Dr. Chomba & Associates Inc · HPCSA group practice · Pr. No. 0558419. Treatment decisions rest with the consulting practitioner.