Home After your consultation Follow-ups and questions for your practitioner

Follow-ups and questions for your practitioner

Last updated on Sep 19, 2026

If something is unclear after your consultation, or your condition changes, here is what to do.

  • Clinical questions (symptoms, medicines, results): message the practitioner from your dashboard at app.iscript.co.za or book a follow-up consultation at iscript.co.za/book. Support staff cannot answer clinical questions; if you raise one with us, we log it for the practitioner and let you know.
  • Getting worse, or worried now: book a consultation today, or if it feels like an emergency call 10177 or 112 immediately.
  • Administrative questions (a document that isn't showing, a receipt, a claim): contact support and we'll sort it out.

Need more help? Chat with us on iscript.co.za or email support@iscript.co.za. Support hours: Mon–Fri 08:00–17:00, Sat 09:00–13:00 (SAST). Consultations can be booked any day.

Dr. Chomba & Associates Inc · HPCSA group practice · Pr. No. 0558419. Treatment decisions rest with the consulting practitioner.