iScript Health welcomes medical aid patients.
- During booking, choose medical aid as your payment method and enter your scheme and membership details.
- We run an eligibility check. If your scheme approves, the consultation is claimed from your scheme on your behalf and any co-payment is shown before you confirm.
- After the consultation the claim is submitted to your scheme.
Good to know
- Medical aid submissions are made on your behalf where applicable, subject to your scheme's benefits and any pre-authorisation rules. Scheme benefits are managed between you and your scheme, so iScript cannot guarantee a claim outcome.
- If eligibility is declined you can still book as a cash patient at the displayed fee.
- Cancelled consultations: we submit claim adjustments to your scheme; your co-payment follows the refund policy.
For a claim query, contact support with your booking reference and the date of the consultation. Please do not send your full medical aid card by chat; we'll only ask for what's needed.
Need more help? Chat with us on iscript.co.za or email support@iscript.co.za. Support hours: Mon–Fri 08:00–17:00, Sat 09:00–13:00 (SAST). Consultations can be booked any day.
Dr. Chomba & Associates Inc · HPCSA group practice · Pr. No. 0558419. Treatment decisions rest with the consulting practitioner.